FAQ’s

Harness Global is a successful and specialty entryway for those looking for market data as an establishment for a solid business methodology. It tends to be especially valuable where there is an incredible requirement for distributed data, along these lines trading the requirement for overview inquires about; or where there is almost no current data.

Report Related FAQs

What sorts of research and reports do you have?

We offer exhaustive gathering of market research reports, which have remarkable highlights of quantitative and subjective research on business sectors, enterprises, and organizations. We have in excess of 5,000+ market research reports.

What to do in case I have more questions on the report or customization requirements?

Syndicated studies are prepared to cater to a large audience. However, in case you are looking for specific customization’s or have more questions on the report, please feel free to drop us a query by filling in the form available adjacent to the report description page.

Also, you may contact us at email: sales@HarnessGlobal.com; or phone:  (512)-333-4629

How do I ensure that my expectations are precisely understood by the team?

Your message on customization (sent via mail or through a telephonic discussion) will be passed on to the exploration group. The exploration group post a possibility will plan a buyer driven examination remembering the prerequisites expressed by you. In addition, the exploration group may likewise demand for a telephonic gathering with you to talk about customization necessities and propose practical arrangements.

 

What will be the price & delivery timeline of a customized report?

The price and timeline of a customized report will be shared with you by the sales representative, post finalizing the list of deliverables. Harness Global offers a 10% free customization on all the reports. Kindly, contact the sales team for more information.

Are discounts available?

We need to help understudies, academicians, NGOs and new businesses with their exploration and counseling needs. So as to do as such, we have planned an uncommon valuing strategy dependent on limits and installment plans. It would be ideal if you contact our business agent at telephone:  (512)-333-4629 or email: sales@harnessglobal.com to access our unique estimating.

Ordering and Delivery

How can I purchase a report?

A “Buy Now Or Add to Cart” option is available at the right hand side of the report description page. Please click on the button and follow the instructions to make a purchase.

  • Step One: Select the reports.
  • Step Two: Make the payment via wire transfer or online purchase.
  • Step Three: We will send you the invoice. In case of a wire transfer, please sign the purchase contract.
  • Step Four: Dispatch team will share the report within 2 to 48 hours.

How soon will I receive the report?

The reports are delivered within 2 to 48 hours, post payment confirmation. Some clients may witness a delay in delivery on account of the difference in time zones. However, all published reports are dispatched within 48 hours of payment confirmation. Please note that if you make your purchase over a weekend or holiday, you will be contacted the following business day.

How will I receive the report?

The report (PDF format) will be sent to you electronically at your registered email address. To guarantee that our sends are getting conveyed in your inbox, please whitelist our area, i.e., @harnessglobal.com.com. You can likewise check “not spam” for any of the sends got from Harness Global.

What are the available ordering methods?

If you are placing an order on a company’s behalf, you should be authorized to make the purchase decision. You can place your order using following channels:

  • Ordering by Telephone:
    • Call us on  (512)-333-4629 and speak with our customer service representative to place an order.
  • Ordering by Email:
    • Send all your requirements and questions to sales@harnessglobal.comRemember to include all your details including billing & delivery address along with the preferred mode of payment. Our executives will get in touch with you within 1 business day.

License Type and Purchase Options

How do single user, multiple user, and corporate licenses differ from each other?

Single user, multiple user, and corporate licenses are differentiated on the grounds of the number of users permitted to use the ordered reports. For a single user license, the distribution of a report copy will be restricted to only one user. Understood by its term, a multiple user license will be restricted to more than one user, typically five users only. Corporate license holders, on the other hand, will be able to distribute a report copy across their organization.

Can I buy chapters/segments from a study?

We generally do not promote the sale of separate or individual segments from within a study, as it might fail to relay the actual meaning of the study or provide a holistic picture of the market. However, in special cases, select chapters are provided based on the client requirement.

For more information, please contact our sales representative at phone: sales@HarnessGlobal.com; or phone:  (512)-333-4629

Payments and Invoicing

What types of payment are accepted?

  • Payment by credit card
    we accept VISA, MASTERCARD and AMERICAN EXPRESS.
    Our website is SSL secured but if you prefer to handle credit card details over the phone you can select ‘payment by credit card by Phone/Fax’
  • Payment by check
    the report(s) will be delivered after receipt and collection of your check.
  • Payment by PayPal

Arrangements for payment by check, wire transfer or invoice can be made by contacting customer service.

Is the online ordering process secure?

Keeping the clients’ information safe and secure is our highest priority. Our trusted partners Authorize.net and PayPal help us facilitate secure transactions. All payments are through Authorize.net and PayPal – we don’t store your details.

Will I receive an invoice against my purchase?

An invoice against your purchase will be sent electronically to you immediately after the purchase. Harness Global also provides its clients with pro-forma invoices, to facilitate purchase decisions. For more queries please contact our sales department at sales@HarnessGlobal.com

What are the payment terms?

Payments once made are non-refundable. This is a standard company and industry policy. The use of our products or reports are based on the concept of knowledge transfer and therefore, a refund cannot be issued post the client has read the study. In an attempt to avoid such situations, Harness Global provides comprehensive and transparent pre-purchase facilities to all its clients.

 

Post-Sale Queries

Can I talk to the analyst about the report I purchased?

Harness Global provides a free analyst access of 30 minutes, with every purchase. These analyst minutes are designed to help our clients with report related questions, concerns & gain insights into analyst perspectives.

Will I have to pay for the post-sale customization needs?

We offer our clients with a free 10% customization on the syndicated report. In case you have not availed this service as a per-sale facility, we request you to share the requirements with our sales team. The research team post feasibility will share the purview of the post-sale customization along with the price (if applicable) and the timeline.

How can I contact Harness Global?

You may reach us at:

  • Email: sales@HarnessGlobal.com
  • Phone:  (512)-333-4629

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